Privacy Policy
Effective Date: 01/04/2025
This Privacy Policy describes how Knowah (“we”, “our”, or “us”) collects, uses, and protects the personal information you provide when using our mobile application and related services (collectively, the “Service”).
By using Knowah, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
a. Personal Information
We may collect:
Your name
Email address
CFA exam level
Feedback or messages you submit voluntarily
b. Usage Data
We may also collect anonymized technical data, such as:
App usage patterns
Feature interaction
Device type and operating system
Crash logs and performance analytics
2. How We Use Your Information
We use your information to:
Deliver and improve the Knowah app
Personalize your study experience
Respond to user inquiries and support requests
Communicate important updates or beta changes
Analyze usage to improve functionality and user experience
3. Data Sharing
We do not sell or rent your personal information.
We may share anonymized usage data with analytics services (e.g., Firebase, Google Analytics) or email platforms, but only to operate and improve our services.
4. Data Retention
We retain your personal information only as long as necessary to:
Provide our services
Comply with legal obligations
Fulfill user-initiated requests (such as feedback)
You may request deletion of your data at any time by contacting us at:
support@knowah.app
5. Security
We use reasonable technical and organizational safeguards to protect your data. However, no method of transmission or storage is 100% secure.
6. Children’s Privacy
Knowah is not intended for children under the age of 13.
We do not knowingly collect personal data from children.
7. Your Rights
You may:
Access or update your personal data
Request deletion of your data
Withdraw consent to processing
To request any of the above, contact us at:
support@knowah.app
8. Changes to This Policy
We may update this Privacy Policy periodically.
Significant changes will be communicated through email or in-app notifications.
The latest version will always be available at:
www.knowah.app/privacy-policy
9. Contact Us
If you have any questions about this Privacy Policy, please email us at:
support@knowah.app